01
Google Business Profile management
Category and service audit, description rewrite, photo and product programme, service area configuration, weekly posts where they earn their keep, and question seeding with real answers. We also handle suspensions and reinstatements, which is a specific skill you do not want to learn during an outage. The full method is public: read our Google Business Profile checklist.
Cadence: weekly, with a monthly profile insights review
02
Location and service area pages
One page per suburb or city you genuinely serve, each with the detail that proves you work there: travel times, local landmarks, jobs completed in the area, the specific problems that postcode brings. Template-generated pages with a swapped city name have not ranked since 2019 and now actively hurt you.
Deliverable: page plan, then two to eight pages a month
03
Citations and consistency
Name, address and phone consistency across the directories that matter in your country, which is a different list in the UK, the US, Canada and Australia. Duplicate listing removal first, because a duplicate splits your authority and no new citation fixes that.
Deliverable: audit, clean-up, then quarterly re-checks
04
Review generation that runs itself
A request triggered at the moment a customer is happiest, sent through the channel they already use, with a reply written for every review inside two working days. Steady arrival beats volume, and replies are read by the next customer far more often than owners expect.
Deliverable: request flow, templates, reply management
05
Local link and mention building
Chambers of commerce, suppliers, local sponsorships you were funding anyway, community organisations, and local press with an angle worth printing. Local links are easier to earn than national ones and they carry more weight for exactly the searches you want.
Deliverable: opportunity list and monthly outreach log